Our Residential Accommodation, Care & Support

Our Residential Accommodation, Care & Support/  Polesworth


1 Dexter Way, Polesworth, Tamworth, Warwickshire, B78 1AZ

Vicki Williams Operations Manager

Management Bio

Vicki joined ICS in 2016 as the registered manager of our Hartshill home before becoming operations manager in 2017. Vicki has overall responsibility for overseeing the running of our registered homes. Vicki is also the registered manager of our Hartshill and Wembrook homes. Vicki has gained a wealth of experience working in a variety of clinical health and social care settings.

Sadie Connelly, Deputy Manager
Sadie Connelly, Deputy Manager

Sadie Connelly is the deputy manager for our Polesworth and Myton homes. Sadie joined ICS in 2009 as a support worker in Solihull, before moving across to our residential services in 2016 as deputy manager.

Registered to provide residential care for five adults with a learning disability and additional needs; including sensory disabilities and physical disabilities (the home does not provide nursing care).

The property is a large two-story detached house on a modern housing estate. It is located at the top of the road not far from the center of Polesworth and is within easy reach of the village amenities including: doctor surgery, dentist, library etc. The home has its own adapted vehicle, which is available for use for all service users for outings, shopping and visiting.

The home has parking spaces to the front and side and landscaped gardens to the rear. The ground floor includes a lounge/dining room (24.36 m2), a large kitchen with modern appliances (9.3 m2), a toilet and a large modern utility room. The home also boasts two large ground floor bedroom with en-suite faculties (12.4 m2, 11.5 m2). On the first floor there is a WC, bathroom and four single bedrooms all (10.4 m2).

Residents own rooms are personalised to reflect the likes and individuality of the person occupying the room.

Organisational Structure of the Home

The person responsible for the day-to-day running of the home is the home manager who has relevant qualifications and experience. A deputy manager aids the home manager in the running of the home; in addition, there is a team of support workers with a wealth of specific experience and qualifications.

Photo of an Individual Care Services property PolesworthPhoto of an Individual Care Services property Polesworth gardenPhoto of an Individual Care Services property Polesworth loungePhoto of Individual Care ServicesPhoto of an Individual Care Services property Polesworth kitchen
Quality Assurance Feedback

"ICS is a professional organisation with a management team who are competent and knowledgeable"
Margaret, family member

Speech bubble

“Staff work with some very complex people with learning disabilities, enabling them to become independent"
A Family member

“It’s the best thing that has ever happened to our son. Staff encourage and promote his independence."
James, A fmaily member

“All of the service users appeared to be very happy with the standard of service"

"They understand the needs of their client's, and this shows in the quality of the care and support they provide"
Learning disability nurse

"We are very happy with the care and support ICS has provided to out daughter over the years, we would definitely recommend them to others."
A family member

Latest News

July 12, 2018

ICS Olympics Event

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