The Registered Manager
James Howard, has over twenty years experience working in the care industry. James joined Individual Care Services in November 2017.He has undertaken various roles within the care sector, providing him with an extensive knowledge base and experience in all aspects of care provision and supporting service users. In his current role he has overall responsibility for the day to day management of Individual Care Service’s community based service provision and training throughout the company. James has completed his NVQ level 4 in Leadership & Management of Care Services and he has a Registered Managers Award.
Field Care Supervisors
Each of the areas that we operate in is overseen by a dedicated field care supervisor. Our supervisors have a wealth of experience gained over several years working in the learning disability sector. All of our field care supervisors are trained to NVQ level 3 standard or above.
Karina joined ICS in 2017 as the field care supervisor for Nuneaton and Bedworth. Karina has gained a wealth of experience working in a number of management roles in the health & social care sector.
Fiona joined ICS in 2014 as a support worker in Solihull and was promoted to field care supervisor in 2016. Fiona is responsible for managing our services in Solihull alongside Laura Blunt.
Louise joined ICS in 2016 as a field care supervisor, Laura has a wealth of experienced gained working in the Learning disability sector. Louise was originally based in Solihull before moving across to Coventry in 2017.
Laura joined ICS in 2017 as a field care supervisor, Laura has a wealth of experienced gained working in the Learning disability sector. Laura is responsible for managing our services in Solihull alongside Fiona.
"ICS is a professional organisation with a management team who are competent and knowledgeable"
Margaret, family member
“Staff work with some very complex people with learning disabilities, enabling them to become independent"
A Family member
“It’s the best thing that has ever happened to our son. Staff encourage and promote his independence."
James, A fmaily member
“All of the service users appeared to be very happy with the standard of service"
"They understand the needs of their client's, and this shows in the quality of the care and support they provide"
Learning disability nurse
"We are very happy with the care and support ICS has provided to out daughter over the years, we would definitely recommend them to others."
A family member
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