Working for ICS

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Working for ICS
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Support Workers - Community services

Support Workers - Community services

Location:
Coventry, Nuneaton, Bedworth and Solihull
Salary:
Variable depending on experience + sleep in allowance
Employment Type:
Permanent
Hours of Work:
Fulltime, part time and bank & flexible working.
Full Desctription:

Responsible For:

Building supportive, professional relationships with service users helping them to develop as many skills as possible and to achieve their potential for independence.

Main Purpose of the Role:

To ensure that ICS provides and maintains the highest levels of care and service in accordance with the Company’s vision, policies and procedures. To work as part of a team providing high quality care and support to service users.

Support Worker Responsibilities

  • Assist service users in understanding the importance of personal health & hygiene.
  • To ensure the health and safety of the service users is at all times paramount.
  • Report immediately to a member of Senior Management any suspicions of any breach of Safe Guarding Protocols, policies or procedures.
  • Support service users to maintain personal cleanliness, take regular exercise and have a nutritious and balanced diet    
  • Enable the service user to make appropriate choices in their day-to-day lives.
  • Ensure at all times that Service Users are treated with respect and ensure that their privacy and dignity is maintained.
  • Communicate effectively and always in an age appropriate manner.
  • Ensure at all times that confidential information is not divulged to third parties.
  • Work in line with the company’s Adult Protection and Prevention of Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times
  • Where appropriate act as service users’ “key worker” in co-coordinating their needs and working with them to achieve agreed goals.
  • Only if appropriately trained, prompt, administer or assist service users with medication in accordance with Care Plan, detailed instructions and strictly in accordance with Company policies and procedures, checking and recording drugs as well as ensuring their security.
  • To maintain and build good professional working relationships with service users’ families, other professionals, agencies and members of the community.
  • To assist in implementation of the agreed care plan and to contribute in continual updating of same, as appropriate.
  • To participate in identifying your own personal training needs through the NVQ assessment process, supervision sessions and performance reviews.

Related Downloads:

Download Support Workers Job Description

For further information please Contact us or complete the form below. To apply for this position directly please visit our  Job Application Form. Fields marked with a '*' are required. Please enter N/A if nothing to add.

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Quality Assurance Feedback

"ICS is a professional organisation with a management team who are competent and knowledgeable"
Margaret, family member

Speech bubble

“Staff work with some very complex people with learning disabilities, enabling them to become independent"
A Family member

“It’s the best thing that has ever happened to our son. Staff encourage and promote his independence."
James, A fmaily member

“All of the service users appeared to be very happy with the standard of service"
Anonymous

"They understand the needs of their client's, and this shows in the quality of the care and support they provide"
Learning disability nurse

"We are very happy with the care and support ICS has provided to out daughter over the years, we would definitely recommend them to others."
A family member

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